Problems
Most of the wine stains we cannot fully remove were not set by the wine. They were set by what the owner did in the next five minutes. Here is what to do instead.
Wine is a tannin stain, and tannin responds to the right pre‑treatment followed by a full, even wash and a clear rinse, so there is no ring and no residue. At the Farmingdale plant the stain is identified, the fiber and dyes tested, the spot pre‑treated, and the whole rug washed. Fresh, un‑set wine on wool comes out almost always; set wine comes out often and improves the rest of the time. The stain removal page describes it.
Coffee, tea, juice, sauce, pet accidents: blot and stop. The one addition for urine is to blot as much as possible and understand that the rug will need a soak, not a spot treatment.
Dining‑room rugs after a Thanksgiving or a Seder are the most common stain pickups we make, and the ones blotted and left alone come out best. book a pickup the next morning and the rug can be at the plant the same day from the towns nearest Farmingdale.
Drop‑offs welcome any day; call ahead and you can watch the dye test.
Not necessarily. Tell us at inspection what was used; the residue is rinsed out and the stain treated. Results are better than you fear and worse than if you had just blotted.
Fresh tannin on ivory wool usually comes out completely with the full wash. Set stains improve.
The sooner the better; within a few days is ideal. But blotting and leaving it alone for a week does far less harm than a home treatment the same night.